Office and Front Office Administrator (m/f/o)

Tasks

• Greet and welcome visitors, directing them to the appropriate person or office
  
• Handle incoming and outgoing calls, relay messages, and provide accurate information to callers
  
• Manage front desk  and carry out daily administrative activities
  
• Provide timely responses to inquiries and requests
  
• Maintain organised office documents and files
  
• Maintain a professional and tidy work environment throughout the office
  
• Process orders, manage stock levels, and support sales activities by upselling and cross-selling products
  
• Communicate important customer feedback and maintain a positive customer experience
  
• Additionally, assist with any other administrative tasks as directed by the line manager or designated person
  
• Collaborate with colleagues to identify and implement efficient administrative practices
  
• Participate in training sessions and professional development programs as directed by the company

Requirements

• Competent in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications
  
• At least one year of experience in an administrative role
  
• Basic knowledge of Maltese and English languages
  
• Ability to communicate effectively with a diverse range of stakeholders and build positive relationships
  
• Commitment to understanding and meeting customer needs
  
• Meticulous in maintaining accurate documents and records
  
• Capable of prioritising workloads and managing time efficiently
  
• Demonstrates a presentable and professional demeanour in all interactions, with strong ethics and integrity

Joana Martins