Operations Manager (m/f/o)

Tasks

• Manage work force planning and labour allocation to ensure maximum productivity while minimizing costs to increase profitability
  
• Work closely with the Sales Manager in performance of service offerings to meet customer service demands and provide new service offerings
  
• Analyse, review, and resolve operational and facility problems to limit associated costs and prevent operational delays
  
• Build operational plans and manage staffing needs to deliver on key operational KPIs in line with budgetary goals
  
• Liaise with the General Manager and permitting department to ensure compliance, permitting, etc., for respective projects
  
• Assist the sales force in preparation of estimates and procedures in planning of projects, with emphasis on operational efficiency
  
• Develop plan of works, method statements, and risk assessments in relation to projects and ensure that these are endorsed by the competent authorities
  
• Review analyses of activities, costs, operations and forecast data to determine operational progress toward stated goals and objectives
  
• Maintain relevant and required records and logs for work activities for the purpose of analysis and performance improvement
  
• Manage the operational availability rate of associated vehicles and equipment to minimize productivity decline due to vehicle/equipment failure
  
• Plans, directs, and manages customer and technical service ensuring that service is provided accurately and on a timely and cost-effective basis
  
• Monitors and reviews regulations and trends and maintains effective waste management policies and procedures that support business operations
  
• Ensures a safe and healthy work environment is always maintained and all personnel are trained in operational safety policies, procedures, and requirements
  
• Works to improve safe work practices in line with OHSA guidelines
  
• Manage, and if needed, develop applicable Risk Management policies and practices to ensure compliance with regulatory safety guidance and company policies
  
• Enforces company safety policies and ensures safety equipment is provided as needed
  

Requirements

• Bachelor Degree in a related field
  
• 5-10 years of related experience, in a management/operations role
  
• Intermediate knowledge of Microsoft Excel
  
• Excellent English
  
• Strong attention to detail and an ability to interrogate data
  
• Experience working in an agile team environment
  
• Ability to make independent decisions
  
• Ability to embrace uncertainty and raise questions to appropriate parties, when needed
  
• Demonstrates an ability to multi-task and manage conflicting priorities effectively
  
• Demonstrates interest in advancing business goals

Joana Martins