Key Account Manager (m/f/o)

Tasks

• Manage and qualify inbound sales enquiries from prospective business clients
  
• Conduct discovery calls to understand client needs, business models, and payment requirements
  
• Build strong relationships with decision-makers and guide them through the sales cycle
  
• Present tailored payment and crypto settlement solutions that align with customer requirements
  
• Coordinate with Compliance, Operations, and Product teams to ensure a smooth onboarding experience
  
• Maintain accurate records of client interactions and opportunities within the CRM
  
• Drive conversion of qualified leads into active customers
  
• Manage key client relationships post-onboarding to encourage growth and retention
  
• Identify upselling and cross-selling opportunities within existing accounts
  
• Stay informed about developments in cryptocurrency, blockchain, payments, and financial regulations
  

Requirements

• 3+ years' experience in Account Management, Business Development, or B2B Sales
  
• Previous experience within cryptocurrency, blockchain, fintech, payments, or financial services is essential
  
• Strong understanding of digital assets, crypto payments, wallets, stablecoins, and blockchain fundamentals
  
• Experience managing inbound sales opportunities and nurturing prospects through the full sales cycle
  
• Excellent relationship-building and communication skills
  
• Commercial mindset with the ability to identify customer needs and propose appropriate solutions
  
• Comfortable working with CRM systems and maintaining accurate sales pipelines
  
• Self-motivated, organised, and capable of managing multiple opportunities simultaneously
  
• Fluent English is required; additional languages are considered an advantage