Microsoft Platform Support Specialist (m/f/o)

Microsoft Platform Support Specialist (m/f/o)

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TTI International – Talent. Transfer. International.


BEHIND EVERY SUCCESS THERE IS TALENT.


That's why we - at TTI International - are looking for the best talents. Our vision is to unite: The best talents in the country and successful companies, which offer exciting jobs where you can realize your talents. What are you waiting for? Show us your talent and apply now!


TTI is actively seeking a talented Microsoft Platform Support Specialist to join one of our premier clients. This esteemed software company, headquartered in Malta, is renowned for its innovative solutions and commitment to excellence.



Tasks

  • Provide customer first-line support on delivered software solutions
  • Investigate, troubleshoot and resolve user issues accordingly
  • Familiarise and provide end-user and operational support on Microsoft Platforms, bespoke applications, and other similar platforms as opportunities arise
  • Execution of operational and administrative procedures such as certificate renewals,security patching and setting up VPN access to clients
  • Assist in solution testing and deployment phases
  • Escalate issues, when necessary, to development team and follow up on their progress
  • Learn respective technology platforms and get certified along the way.Compile test scripts, deployment procedures and support documentation as required

Requirements

  • Knowledge/experience in supporting and troubleshooting Software Applications
  • Some Windows administration experience and knowledge on networking concepts
  • Good Customer Care Skills
  • Good Analytical and Troubleshooting skills
  • Good English communication skills, both verbal and in writing
  • A good working attitude showing enthusiasm, commitment, respect for others and willingness to go the extra mile
  • Time management skills & attention to detail
  • Power BI reporting experience is considered an asset

Bárbara Meira

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Salary

Salary information will be provided during the interview with shortlisted candidates.



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TTI International Malta

270 Zabbar Road
FGR 1011 Fgura
T+356 20341749

Apply Now Back Job-ID: 9815

TTI INTERNATIONAL MY JOB. MY FUTURE.