Client Administration Executive (m/f/o)

Tasks

• Maintaining and updating client and contact records across internal systems, ensuring accuracy and completeness of data
• Managing client profile amendments and monitoring contact status updates in a timely manner
  
  
  
• Preparing, issuing, and tracking client quotations in line with agreed arrangements
  
  
  
• Updating the status of quotations and ensuring appropriate follow-up actions are completed
  
  
  
• Drafting and preparing Letters of Engagement (LOEs) and Terms of Business (TOBs)
  
  
  
• Liaising with the AML team to support efficient client onboarding processes
  
  
  
• Creating and setting up projects within internal systems, including budgets, revenue, and timelines
  
  
  
• Monitoring project progress and maintaining accurate project status information
  
  
  
• Overseeing time recording processes to ensure completeness and accuracy across the team
  
  
  
• Following up with fee earners regarding missing, incomplete, or inaccurate time entries
  
  
  
• Supporting the integrity of time data for billing, reporting, and operational purposes
  
  
  
• Preparing and issuing invoices in accordance with agreed fee arrangements
  
  
  
• Coordinating invoicing requirements with fee earners and Partners to ensure timely invoicing
  
  
  
• Ensuring all billing activities are completed in line with internal policies and deadlines
  
  
  
• Supporting the full lifecycle of client engagements, from onboarding through to billing
  
  
  
• Acting as a key coordination point between fee earners, Partners, and internal departments
  
  
  
• Contributing to the smooth delivery of administrative and operational processes across engagements

Requirements

• A minimum of 2 years’ experience in an administrative role – previous experience with client billing would be considered a positive
• Excellent written and verbal communication skills in English
  
  
  
• Strong organisational and time management abilities
  
  
  
• A positive attitude and a collaborative team-oriented approach
  
  
  
• Good working proficiency in Microsoft Office applications
  
  
  
• A minimum O’Level standard of education, including Maths and English